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Product Care

We recommend you have your positivo products professionally cleaned and/or repaired.

positivo is not responsible for any damage from cleaning or repairs done by you or any third party.

Any non-normal wear and tear actions will void your positivo product warranty.

(DO NOT USE ANTI-TARNISH CLOTH) to rub Plated or Black Oxidized pieces. Doing so could destroy the finish.

When wearing positivo products, do not bathe, shower, swim, wash dishes, wash clothes, or do any similar activity. Doing so could destroy the finish and the product.

The following care information for various types of jewelry and other products is for your educational purposes only:

Day-to-Day Care

Diamonds, gemstones, and pearl jewelry need to be treated with care. Even a diamond, the world’s hardest material, can be damaged under certain circumstances; other gemstones are delicate. To prevent damage as much as possible, we recommend that you avoid exposing your diamond, gemstone, and pearl jewelry to the following:

  • Variable temperatures
  • Perfumes and cosmetics
  • Ultrasonic cleaning
  • Household chemicals

How do I care for my diamonds?

Dust, pollution, and daily wear all conspire to cloud a gemstone’s brilliance and dull the platinum and gold’s surface. positivo suggests that your ring receive periodic professional maintenance.

Between professional cleanings, positivo recommends the occasional non-abrasive cleaner for diamond jewelry. Jewelry with stones other than diamonds may need different care.

How should I clean my diamond ring?

To clean your positivo diamond ring, use your jeweler’s professional cleaning kit. Follow the warnings and instructions included. Use a soft brush with mild dish soap and lukewarm water for delicate gemstones. Rinse well and dry with a clean, soft cloth.

How do I care for my gemstone jewelry?

Certain basic precautions should be taken with all jewelry. However, as outlined in this section, some gemstones require special care.

Protect your jewelry from impact against hard surfaces and avoid contact with abrasive surfaces. Even a diamond can chip if hit with enough force or at just the right angle. Many stones, such as amethyst, emerald, kunzite, opal, pearl, peridot, tanzanite, and tourmaline, are delicate and easily abraded. Enamel can also chip or scratch when struck.

Gemstones can scratch other gemstones and wear away at precious metals. Therefore, avoid stacking rings and bracelets that are vulnerable to such abrasion. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning, and household chemicals can also damage jewelry.

Gold and Platinum Jewelry Care

Day-to-day Care

To preserve the luster of your gold jewelry, avoid exposure to household bleach and other cleaning products, which will quickly cause gold to discolor and possibly disintegrate. We recommend that you store your gold jewelry in a safe place when engaging in these activities:

  • Household and outdoor chores (i.e., cleaning and gardening)
  • Showering, bathing, or swimming in pools, hot tubs, hot springs, and the ocean
  • Using lotion, hair products, fragrances, and other cosmetics
  • Exercising at the gym or during contact sports
  • Preparing meals

We recommend that you store your gold or platinum jewelry in a safe jewelry pouch between wears.

How to Clean Gold and Platinum Jewelry

  1. Place your gold or platinum jewelry into a jewelry cleaner solution from your jeweler.
  2. After two minutes, use a pair of tweezers to remove your jewelry from the solution.
  3. Gently clean behind the settings and in between crevices with a soft bristle brush to remove any debris.
  4. Rinse, blot dry, and shine your gold or platinum jewelry with a polishing cloth.

Sterling Silver Jewelry Care

Day-to-day Care

Sterling silver tarnishes when exposed to salty air, chlorine, sulfur, humidity, perspiration, cosmetics, household bleach, and other strong chemicals. To prevent tarnish as much as possible, we recommend that you store your fine jewelry in a safe, dry place when engaging in the following activities:

  • Household and outdoor chores
  • Showering, bathing, or swimming in pools, hot tubs, hot springs, and the ocean
  • Using lotion, hair products, fragrances, and other cosmetics
  • Exercising at the gym or during contact sports
  • Preparing meals

Between wearing, we recommend that you place your silver jewelry back in a safe jewelry pouch for safekeeping.

How to Clean Sterling Silver

1. Apply a small amount of silver jewelry cleaner to a soft cloth.

2. Gently rub the silver with the cloth several times.

3. Rinse the silver thoroughly in warm water.

4. Blot dry and shine your silver with a silver polishing cloth or mitts. This will remove the tarnish and restore shine.

Sterling Silver Oxidized Jewelry Care

How can I handle my sterling silver products that have an oxidized finish?

Oxidized silver is deliberately tarnished, which creates a black sheen for an antique or discolored appearance. Due to its tarnished nature, caring instructions for oxidized silver differs from traditional, non-oxidized silver materials.

You should avoid using a silver polish, as this will strip the oxidized finish from the silver. Instead, we recommend cleaning your oxidized silver with a dry cloth to avoid scratching (DO NOT USE ANTI-TARNISH CLOTHS). Only clean oxidized silver when necessary.

Black Rhodium Plated Jewelry Care

How can I handle my Black Rhodium Plated products?


How To Take Care of Black Rhodium:

Plating is simply a metal coating that goes on top of another metal. Both Black and White Rhodium are semi-permanent platings, meaning they will fade naturally over time the more you wear your piece. The color of your original metal will show through as the rhodium fades or scratches off.

As with any other metal, exposure to abrasion and harsh chemicals can wear down your jewelry expeditiously. Avoid this by reducing strenuous activities such as weight lifting, playing sports, cleaning, or other tasks when wearing your fine jewelry. We also recommend avoiding heavy chemical exposure when you have a plated piece, so taking your jewelry off when you swim, wash your hands, or when using sanitizer will help extend the longevity of your black or white rhodium. Tiny steps like this will help you keep your jewelry looking as good as new for as long as possible.

How To Take Clean Black Rhodium:

To clean Black Rhodium jewelry, buff VERY gently with a soft and dry 100% cotton or microfiber cloth. NEVER use chemical cleaners on Black Rhodium jewelry (DO NOT USE ANTI-TARNISH CLOTH); it can strip the gold finish. It is natural for Black Rhodium jewelry to tarnish with time.

Gold Vermeil (925 Sterling Silver/18K Gold) Jewelry Care

How can I handle my Gold Vermeil products?


Gold vermeil is an overlay of gold over a base of sterling silver. It requires special care. Remember to store your gold vermeil jewelry in an airtight container when not in use and to remove it before applying perfumes, lotions, or bathing. Chlorine can permanently damage or discolor your gold vermeil jewelry, especially at high temperatures. Avoid wearing gold vermeil jewelry using chlorine bleach or in a pool or hot tub.

To clean gold vermeil jewelry, buff VERY gently with a soft and dry 100% cotton or microfiber cloth. NEVER use chemical cleaners on gold vermeil jewelry (DO NOT USE ANTI-TARNISH CLOTHES); it can strip the gold finish. It is natural for gold vermeil jewelry to tarnish with time.

Pearl Jewelry Care


How can I care for my Pearls?

Gem and mineral hardness are measured on the Mohs scale. The numbers are based on the relative ease or difficulty with which another can scratch one mineral. But the Mohs scale is deceptive. The steps between the minerals are not evenly spaced. For example, a diamond on the Mohs hardness scale is only one number away, but it’s many times harder than gems in the corundum family.

Pearl is ranked 2.5 on the Mohs hardness scale, which means it’s very soft and easily scratched.

Pearl’s toughness is usually good, but aging, dehydration, and sometimes excessive bleaching during initial processing might make some pearls more fragile.


Pearls are best kept in a soft cloth pouch or a soft-lined jewelry box. Never store them in an airtight container, such as a zip-lock bag. Pearls are organic and contain trace amounts of water. Storing them in an airtight container will cause them to become brittle and damage their luster.

High heat can burn cultured pearls or cause discoloration, splitting, or cracking.

Pearl is generally stable to light, but the heat from intense light can cause dehydration and cracked nacre.

Many chemicals and acids can damage pearl. The list includes hair spray, perfume, cosmetics, and even perspiration.

Pearls might be dyed, impregnated, or coated. These treatments might alter over time. Bleaching and irradiation can be stable during normal wear.

Pearls should never be cleaned in an ultrasonic or steam cleaner. Occasionally, thorough cleaning with warm, soapy water is safe. If the pearls are strung, be sure the string is completely dry before wearing.

For routine care, wiping cultured pearls with a very soft, clean cloth after each wearing is best.


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